Live-Blogging a Computer Repair on a Mid-Winter's Night (Updated 2/26/13)

Live-Blogging a Computer Repair on a Mid-Winter’s Night (Updated 2/26/13)

For computer repair in St. Louis, one service I offer is a flat labor rate of $99, regardless of the problem. (Plus parts if necessary.) The extra benefit of a drop-off repair is that I typically have the computers for 3-5 business days which allows me to do a more thorough analysis and repair, as [...]

Live-blogging Computer Replacement - Bar General Manager Computer

Live-blogging Computer Replacement – Bar General Manager Computer

I arrived on time. (Always a good thing to do in the computer repair business.) However, when I got here, I could not get to work right away.  The general manager had to finish his paperwork. My assignment is to backup a frail old IBM desktop and replace it with a new, but budget computer [...]

Windows 8 Upgrade Mystery - Dim Screen - Dark Screen after Upgrading to Windows 8 - Bad Inverter? Nope.

Windows 8 Upgrade Mystery – Dim Screen – Dark Screen after Upgrading to Windows 8 – Bad Inverter? Nope.

I offer a $99 flat-rate drop off repair service.  The $99 is for labor on computer repair in St. Louis, and occasionally there is an extra charge for parts. I started this post with a note on that package offering because this was a new customer that lived within a mile of me. He said [...]

Featured Customer – Dave Driscoll of Metro Business Advisors - "Life Beyond Business"

Featured Customer – Dave Driscoll of Metro Business Advisors – “Life Beyond Business”

My ties to Dave Driscoll go back more than 10 years now.  My company name was Emoticon Computers LLC and I was specializing in residential on-site support, custom-built computers, and branded dial-up Internet Access. (It’s amazing how much everything changes in 10 years.) My connection with Dave came via his wife, Mary Jane Driscoll, and [...]

Live Tweeting (Blogging?) "Virus" Appointment Today from Bartolino's Restaurant

Live Tweeting (Blogging?) “Virus” Appointment Today from Bartolino’s Restaurant

I will be at Bartolino’s South restaurant today starting at about 11:30am for an on-site computer repair in St. Louis, MO.  I will be live Tweeting the appointment for sure @karlfrankjr – with the hashtag #KFJComputers. (Follow the stream live at twitterfall.com) If the network is available, I may live blog instead.  I will let everyone [...]

Help Me Rename My Business

Help Me Rename My Business

I’m starting the process of transitioning my business from primarily a computer repair/consulting business to a technical communications company, specializing in social networking consulting and implementation, as well as cloud-based application and integration consulting. I will continue to remain a computer and networking professional for the foreseeable future.

Joomla! 1.5 Website Hacked - Tales of Restoring From Backup and Forgetting Usernames and Passwords

Joomla! 1.5 Website Hacked – Tales of Restoring From Backup and Forgetting Usernames and Passwords

  On January 11th, 2013, I received the following email: “Karl, I need help. When I go to my web sight  it says “hacked by ********”. ????” This is the only site that I continue to host through GoDaddy.com.  For awhile I used Godaddy.com and 1and1.com, but now use hostgator.com exclusively.  The former two are [...]

Live-Blogging On-Site Appointment - New Computer Setup and Transfer

Live-Blogging On-Site Appointment – New Computer Setup and Transfer

  Hello everyone.  I am setting up a new computer system in St. Louis, MO today, in the West County area.  The customer has had ACT database issues with an older system and decided on purchasing new instead of continuing to bother with their connectivity issues. I coached him a bit on the process. UPDATE: [...]

Social Networking Consultation and SEO Optimization Coming Soon.

Social Networking Consultation and SEO Optimization Coming Soon.

  I’m working on some social networking projects that will have major implications for my business as well as our community.  Looking forward to sharing more with you as at all comes to fruition.  In the meantime, schedule your onsite computer repair in St. Louis.  Remote support is available as well.    

I.T. Support in Isn't Always Black & White

I.T. Support in Isn’t Always Black & White

I had a customer call me a couple of days ago and explained that their video was shutting off after a period of minutes and not coming back on.  They had to power off their computer and power it back on by holding down the power button until it shut off. When it came on, [...]